My mom has "free" antivirus protection on her Dell...and it's done her no good at all. She's now infected with something that prevents IE and Firefox from being able to get online, even though she's connected to the internet.
I thought I had put Panda Cloud Virus on there, but apparently not. Not that I know if Panda works, either. It was a suggestion of my brother's. On my computer, I pay for Norton, which seems to work just fine.
My mom is in her 70s, and doesn't know enough to not download stuff sent by strangers, or not open emails from people you dont' know. When I looked at her computer today, she had something called Magnetic...something... as her default IE homepage. I got rid of that and put it back to Yahoo mail..and that's when the probem started.
All malware and virus devisers should be shot on sight!